EULA
End User Licence Agreement
This End User Licence Agreement (EULA) governs your download, installation, and use of SwasthaID.
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Last updated May 26, 2026
SAI INDUSTRIES PVT. LTD. END USER LICENCE AGREEMENT
SwasthaID Mobile Application (iOS and Android)
Effective Date: 26 May 2026 | Version 1.0
How to Read This Agreement:
This EULA is structured in four Parts:
Part A — General Terms: Applies to ALL users of the Application regardless of role.
Part B — Patient and Individual Terms: Applies to individuals uploading and managing personal health records.
Part C — Healthcare Provider Terms: Applies to doctors and medical professionals accessing patient records via shared access tokens.
Part D — Administrator and Institutional Terms: Applies to hospital, clinic, or organizational administrators managing accounts on behalf of patients or staff.
Preamble
This End User License Agreement (EULA) is a legally binding agreement between you (the "User") and Sai Industries Pvt. Ltd. (the "Company"). Apple Inc. is not a party to this EULA. This EULA governs your use of the Licensed Application, which is licensed — not sold — to you by the Company.
BY DOWNLOADING, INSTALLING, OR USING THE APPLICATION, YOU CONFIRM THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THIS EULA AND THE COMPANY'S PRIVACY POLICY AND TERMS OF USE.
1. Definitions
2. Parties & Acceptance
This EULA is entered into between you and the Company only. Apple Inc. and Google LLC are not parties to this EULA and bear no responsibility for the Application or its content. You acknowledge that Apple and Google have the right to enforce this EULA against you as third-party beneficiaries.
3. Eligibility & Roles
The Application is intended for users aged sixteen (16) and above. Users under eighteen (18) may only use the Application with the express consent and supervision of a parent or legal guardian. Access to specific clinical features is determined by your assigned user role.
Part A — General License Terms
A1. License Grant
The Company grants you a limited, non-exclusive, non-transferable, revocable license to download, install, and use the Application on a Device that you own or control. This license does not permit you to sublicense, resell, reverse engineer, or decompile the Application.
A2. Scope of Application
THE APPLICATION IS A HEALTH RECORD MANAGEMENT TOOL ONLY. THE COMPANY IS NOT A HEALTHCARE PROVIDER AND DOES NOT PROVIDE MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT. IN A MEDICAL EMERGENCY, CONTACT EMERGENCY SERVICES IMMEDIATELY.
A3. Data and Privacy
The collection and use of your personal and health data is governed by the Company's Privacy Policy. You retain full ownership of all Content you upload.
Part B — Patient & Individual User Terms
Part B applies to individuals uploading and managing personal health records (including caregivers acting on behalf of family members).
B1. Health Data Ownership
You retain full ownership of all Health Data you upload. The Company holds your data solely as a custodian and will not sell, rent, or commercially exploit your Health Data.
B2. Uploading and Scanning Documents
When uploading medical documents (via camera, scanner, or photo library), you warrant that they are genuine and have not been altered or falsified, and that you have legal authority to upload them.
B3. Sharing Records — Secure Access Tokens
You are solely responsible for deciding which records to share. Healthcare Providers can view designated records only for the duration of the Secure Access Token. You have the right to revoke tokens at any time.
Part C — Healthcare Provider Terms
Part C applies to licensed physicians, medical specialists, and clinical professionals accessing patient records.
C1. Professional Responsibility
HEALTHCARE PROVIDERS BEAR SOLE PROFESSIONAL, ETHICAL, AND LEGAL RESPONSIBILITY FOR ALL CLINICAL DECISIONS AND SERVICES PROVIDED BASED ON PATIENT RECORDS ACCESSED THROUGH THE APPLICATION.
C2. Data Confidentiality
Providers must maintain strict confidentiality of all patient Health Data accessed. Any unauthorized download, print, screenshot, or sharing of patient records is strictly prohibited.
Part D — Administrator & Institutional Terms
Part D applies to hospital, clinic, or organizational administrators managing accounts on behalf of patients or staff.
D1. Institutional Compliance
Institutions must ensure that all staff members accessing the Application are trained in medical data privacy regulations. Institutions are responsible for configuring access controls and revoking administrator credentials immediately when staff leave.
D2. Audit Logging
The Company maintains detailed audit logs of all records accessed, modified, or shared by Administrators. Institutions agree to cooperate fully in any audit or data privacy investigation.